Call or request a session. Your technician will explain what to expect and arrange a time.
This is a public connection test. Service requests and customer accounts are not active yet. Only enter a session code provided by your SudoCall technician.
Remote Support
Computer help, without a house call.
We talk you through every step. No account needed to request help, and you stay in control of your computer.
Three easy steps
Your technician will tell you the one-time session number. Type it into the secure Zoho Assist box on this page.
If prompted, download and open the support app, then approve the session. Ask questions at any time and end the session when you wish.
SECURITY FIRST
Only connect when you expect us.
Never open unsolicited remote-access links or share access codes with unexpected callers. SudoCall will not initiate a surprise remote session.
Enter your one-time support code
Only use this when you are already speaking with a SudoCall technician. Ask your technician for the session ID, enter it below, and select Connect.
Only if the embedded form fails to load, use Zoho's official backup joining page instead.
Next: Zoho may ask you to download and open a small support application. Your technician can explain each step by phone. Approve access only when you recognize the session.
Good to know: Remote help can assist with email, software, settings, and troubleshooting. Physical hardware repairs may require a visit.
Common questions
Questions? We make it easy.
Do I need to install something?
You may need to open a small support program after your technician sends you a session invitation. We will guide you by phone.
Do you connect without permission?
No. Remote sessions are arranged with you, and you must approve the connection.
Can you help if my internet is disconnected?
Remote support generally requires working internet. If you're offline, we'll discuss phone troubleshooting or an in-person visit.